Effective Date: 5/May/2026

Welcome to Yumfoody. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, including how we communicate with you via SMS and other channels.

By using our platform (website or mobile application), you agree to the terms outlined below.

1. Information We Collect

Personal Information:
We collect information such as your name, email address, phone number, delivery address, and payment details to provide our services.

Usage Data:
We may collect device information, IP address, browser type, app usage data, and location data (if permitted) to improve user experience.

2. How We Use Your Information

We use your information to:

• Process orders and transactions
• Manage your account
• Provide customer support
• Improve our platform
• Send important notifications

3. SMS & Communication Policy

By providing your phone number, you expressly consent to receive SMS messages from Yumfoody.

Types of Messages You May Receive:

• One-Time Passwords (OTP) for login and verification
• Order confirmations and delivery updates
• Account-related notifications
• Promotional/marketing messages (only if you opt-in)

Message Frequency:

Message frequency may vary depending on your activity.

Charges:

Standard message and data rates may apply as per your mobile carrier.

Opt-Out Instructions:

You can opt out of SMS communications at any time by replying:
STOP – to unsubscribe
HELP – for assistance

After opting out, you will no longer receive SMS messages except those required for security or legal purposes.

4. Consent & Opt-In

We only send SMS messages to users who have provided clear and explicit consent, such as:

• Signing up on our platform
• Entering your phone number for verification
• Selecting an opt-in checkbox for marketing messages

Marketing messages are sent only if you have explicitly agreed to receive them.

5. Third-Party Services

We may share your data with trusted third-party service providers to operate our services, including payment processors and communication providers such as Twilio.

These providers are only permitted to use your information to perform services on our behalf and are obligated to protect your data.

We do not sell or share your personal data for third-party marketing purposes.

6. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

7. Data Security

We implement appropriate technical and organizational measures such as encryption, secure servers, and firewalls to protect your data.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You can control cookie preferences in your browser settings.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data

You can contact us to exercise these rights.

10. Data Sharing & Transfers

Your data may be processed in different countries. We ensure appropriate safeguards are in place to protect your information.

11. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions, please contact us:

Email: [email protected]
Phone: +92 300 0341022
Hours: Monday–Friday (9 AM – 5 PM PKT)